Frequently Asked Questions

How do I pick the right size for apparel?

Every apparel product page includes a sizing chart with chest, length, and sleeve measurements in inches. Measure a piece of clothing you already own and love the fit of, then match it against the chart before ordering.

What if I'm between two sizes?

Our tees and hoodies are cut true to size with a slightly relaxed fit. If you're between sizes and prefer a fitted look, size down; if you prefer a looser, streetwear fit, size up.

How much assembly is required on arrival?

E-bikes and scooters ship 85% pre-assembled. You'll need to attach the front wheel, handlebars, and pedals, and set your seat height — about 20 minutes with the included tool kit.

What's covered under warranty?

Every e-bike and scooter includes a 12-month frame warranty and a 6-month battery warranty. If something feels off, reach out through our contact page and we'll sort it out.

How long until I hear back on a custom design?

Submit your design in the Design Studio and you'll receive a personalized quote by email within 1-2 business days.

How long does production take after I approve a quote?

Custom-printed pieces are DTG-printed to order and typically leave our print floor within 3-5 business days of quote approval.

How long does shipping take?

Apparel ships within 3-5 business days. E-bikes and scooters ship within 5-7 business days due to freight scheduling. Orders over $100 qualify for free shipping.

When will I get my tracking link?

Your tracking link is sent by email once your order has been received and verified on our end — this usually happens within one business day of your purchase.